Live across 190 countries
Send SMS, WhatsApp, RCS, Voice, Email and Push from a single integration. Pulse routes each message down the channel that actually gets read.
Applications for support and campaigns, channels for every kind of message, and utilities to run it all — click any product to preview it live in the phone above.
Manage customer conversations, tickets and support from one unified workspace.
Create automated campaigns and engage customers at the right moment.
Organize contacts into intelligent segments for personalized communication.
Deliver secure and reliable OTP verification for your applications and customers.
Connect with customers using rich WhatsApp business messaging.
Deliver transactional and promotional messages with reliable SMS infrastructure.
Send personalized transactional emails with powerful delivery infrastructure.
Deliver rich, interactive and verified messages with next-generation messaging.
Send instant mobile and web notifications to keep users engaged.
Get virtual and long-code numbers for business communication.
Create branded short links and track clicks and engagement.
Organize help documents, guides and resources for your customers.
From plain text notifications to fully interactive RCS cards — build, send, and track it all without leaving VChat Sandeshvahak.
Send template messages, order updates, and 1:1 support conversations with green-tick verified sender identity.
WhatsAppFull-bleed images, carousels, and branded headers that render natively inside the Android/iOS messages app.
RCSTap-to-respond chips for order tracking, appointment confirmation, or feedback — no typing required for your customer.
RCSEvery campaign auto-falls back to standard SMS if RCS or WhatsApp isn't available on the recipient's device.
TextDrag-and-drop editor for both WhatsApp HSM templates and RCS agent messages, with live device preview.
BuilderReal-time dashboards for sent, delivered, read, and clicked — segmented by WhatsApp, RCS, and SMS channel.
AnalyticsQueue campaigns to send at the right local time, with automatic throttling to protect sender reputation.
AutomationAssign conversations, tag colleagues, and reply from a shared inbox with full history across channels.
InboxBlue-check RCS branding and Meta green-tick verification so customers know it's really you, every time.
TrustSame phone number, richer experience. Here's what your customer sees on each channel — and how open rates compare.
One request
Same payload shape across every channel. Switch
channel, not your integration.
Pulse::message()
->to('+91 98765 43210')
->channel('whatsapp')
->fallback(['sms', 'voice'])
->template('order_shipped', [
'name' => 'Aditi',
'eta' => 'Tomorrow, 6 PM',
])
->send();
// → delivered via whatsapp in 412msPreview exactly how your text, RCS card, and quick-reply campaigns will render before you hit send.
Build a WhatsApp or RCS template with the drag-and-drop editor and submit for provider approval.
Import contacts via CSV or CRM sync, and segment by tags, purchase history, or location.
VChat auto-routes each contact to RCS, then WhatsApp, then SMS — whichever channel is reachable.
Watch live delivery/read stats and jump into the shared inbox the moment a customer replies.
"Switching our delivery alerts from SMS to RCS cut customer support calls by almost a third. People simply see the order card and know what's happening."
"The verified badge alone improved trust. Patients stopped ignoring our appointment reminders once they saw the blue tick next to our clinic name."
"We migrated 40,000 contacts in an afternoon. The SMS fallback means we never lose reach even in low-connectivity areas."
Choose the billing cycle that works best for your team. Taxes are additional where applicable.
Flexible monthly billing. Pay only for the plan you need.
| Find the right plan for your needs | ||||
|---|---|---|---|---|
| Channels |
Includes Instagram Only
◎ Instagram
|
Includes both channels
◉ WhatsApp◎
Instagram
|
Includes both channels
◉ WhatsApp◎
Instagram
|
Includes both channels
◉ WhatsApp◎
Instagram
|
| Choose your plan |
|
Everything in
Starter, Plus
|
Everything in
Growth, Plus
|
Everything in
Advanced, Plus
|
| Limits |
|
|
|
|
| Message cost (Based on the type of template)* |
All Instagram Features
✓ Unlimited DMs & Comments✓ Price Please
Automation✓ Giveaway
Automation✓ Custom Auto
RepliesIG ConversationsFREE
*Price for Indian destination numbers.
Click here for other regions.
|
Message cost (Based on the type of
template)*
Marketing₹0.958Authentication₹0.128Utility₹0.150ServiceFREE
|
Message cost (Based on the type of
template)*
Marketing₹0.949Authentication₹0.127Utility₹0.140ServiceFREE
|
Unlimited Messages
No Markup Charges Dedicated Account Manager |
A quick side-by-side view of the features and limits included in each plan.
| Feature | Starter | Growth | Advanced | Enterprise |
|---|---|---|---|---|
| Included | Included | Included | Included | |
| — | Included | Included | Included | |
| RCS channel | — | — | — | Included |
| Shared Team Inbox | Multi-agent | Advanced assignment | Dedicated support | |
| Custom Fields | 15 | 25 | 30 | Unlimited |
| Custom Tags | 15 | 30 | 45 | Unlimited |
| Custom Events | — | 5 | 7 | Unlimited |
| Chatbot automation | Quick flows | FAQ + linear flows | Branching + API conditions | Advanced automation |
| Campaigns | Instagram campaigns | Advanced campaigns | Advanced + faster speeds | Higher rate limits |
| Webhooks / APIs | — | Public APIs | Advanced webhooks | Advanced integrations |
| Support | Standard | Priority | Priority | Personalised support + account manager |
No. VChat Sandeshvahak connects both channels to a single dashboard and a single business phone number, so you manage templates, sends, and replies from one place.
Every campaign automatically falls back to WhatsApp, and then to standard SMS, so delivery is never blocked by device or carrier support.
WhatsApp template review typically completes within a few hours. RCS agent messages are reviewed by carriers and usually approved within 2–5 business days.
Yes. The shared team inbox lets you assign conversations, add internal notes, and reply as a team while keeping one unified chat history per customer.
No setup fee on any plan. Starter and Growth are billed monthly with no lock-in; Enterprise terms are agreed directly with your account manager.